Terms of service

Last Updated: 1/26/2026

Welcome to Downcast Studios! These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our store, you agree to comply with these Terms. If you do not agree, please do not use our website.

1. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. You agree not to reproduce, duplicate, sell, resell, or exploit any portion of our service without express written permission.

2. Online Store Terms
You must be at least the age of majority in your state or province of residence to use our services. You may not use our products for any illegal or unauthorized purpose.

3. Accuracy of Information
We are not responsible if information on our site is inaccurate, incomplete, or outdated. The material is provided for general information only and should not be relied upon without consulting primary, more accurate sources.

4. Products or Services
Our store specializes in clothing and apparel. Certain products may have limited quantities and are subject to exchange only according to our Exchange Policy. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. 

6. Shipping and Delivery
We strive to process and ship all orders in a timely manner. Delivery times may vary based on location and shipping method. We are not responsible for delays caused by third-party shipping carriers. Customers are responsible for providing accurate shipping information; we are not liable for lost packages due to incorrect addresses.

7. Refunds & Exchanges
All sales are final, and we do not offer refunds unless the item received is incorrect or damaged. If you receive a defective or incorrect item, please contact us within [X] days of receiving your order to request a refund or exchange. The item must be unworn, unwashed, and in its original condition with tags attached. Customers are responsible for return shipping costs unless the item is defective or incorrect. For more details, please refer to our Exchange Policy.

8. Third-Party Links
Certain content, products, and services may include materials from third parties. We are not responsible for third-party websites and their content.

9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.

10. Prohibited Uses
You are prohibited from using the site for unlawful purposes, soliciting illegal acts, violating laws, or interfering with the security of the website.

11. Disclaimer of Warranties; Limitation of Liability
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We shall not be liable for any damages resulting from the use of our service. Internal Society is not responsible for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our website, products, or services. We are also not responsible for any damage to property, data loss, or financial loss resulting from your interaction with our store.

Internal Society is not responsible for any illegal use of our products or services. By purchasing from our store, you agree that you will use our products lawfully and in compliance with all applicable laws and regulations. Any misuse or unauthorized use of our products is solely the responsibility of the customer.
We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. We shall not be liable for any damages resulting from the use of our service.

12. Indemnification
You agree to indemnify, defend, and hold harmless Internal Society and our affiliates from any claim or demand made by a third party due to your breach of these Terms.

13. Governing Law
These Terms are governed by the laws of the State of New York without regard to its conflict of law provisions. without regard to its conflict of law provisions.

14. Changes to Terms of Service
We reserve the right to update, change, or replace any part of these Terms at any time. Your continued use of our site following any changes constitutes acceptance of those changes.

15. Contact Information
Questions about the Terms of Service should be sent to us at downcaststudioshipping@gmail.com