Shipping policy
🚚 Shipping Policy
⏳ Processing Time
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Orders are processed within 1-3 business days (excluding weekends & holidays).
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During peak seasons or sales, processing times may take longer. We’ll notify you if there are any delays.
📦 Shipping Methods & Delivery Times
We offer multiple shipping options to ensure you receive your order as quickly as possible. Estimated delivery times vary based on your location and selected shipping method at checkout.
🚚 Worldwide Shipping
We ship to all countries worldwide. 🌎
International orders may require an additional shipping fee of $30–$50 USD, depending on the destination.
🔍 Order Tracking
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Once your order ships, you’ll receive a confirmation email with a tracking number.
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Please allow up to 24 hours for tracking updates to appear.
🚫 Shipping Restrictions
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No shipping to P.O. Boxes or military addresses (APO/FPO) at this time.
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Some locations may experience longer delivery times due to carrier limitations.
❌ Lost or Delayed Packages
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If your package is delayed or lost, don’t worry! Contact us at
downcaststudioshipping at gmail.com
, and we’ll help sort it out.
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We are not responsible for carrier delays, weather disruptions, or customs processing.
🔄 Returns & Exchanges
If you have any issues with your order, please check our Return Policy for more details.
📧 Need help? Reach out to us at —downcaststudioshipping at gmail.com we’re happy to assist! 💌